Only AudigyCertified™ practices have access to AGX® Hearing technology — always the most advanced and effective technology available.

But great technology is just the beginning for us. Understanding the way you live, your personal hearing needs, and the better-hearing goals you have for yourself helps us craft a more personalized and comprehensive hearing solution than anyone else can offer.

Our Audiologists & Providers


Mark Sanford

Audiologist

President of CSG Better Hearing Center, Mark has over 30 years of experience with helping those who are experiencing hearing loss. Mark has traveled throughout the world training other audiologists on sizing and fitting procedures.

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Shui-Lan Lee

Audiologist

Providing hearing health care has been a challenging but highly rewarding experience, and Shui-Lan has found her life greatly enriched through bonds she has formed with the patients and their family and friends she has met at the office.

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Jane Warford

Audiologist

Jane has a passion for helping those with hearing loss and understands that hearing loss varies from person to person. She can help you determine which hearing device is best for you and your lifestyle.

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Letta Wesley

Audiologist

Letta's experience with the best hearing technology available and her natural, compassionate approach to our patients make her a true professional in the audiology field.

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Rex Anderson

Hearing Aid Dispenser

Rex Anderson has more than 35 years of experience dispensing hearing devices. He knows and understands the problems hearing loss can bring and provides a compassionate, professional approach to serving those in need of hearing help.

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Tamara Anderson

Lyric Specialist

Tamara specialized in seeing our patients who wear the 100% invisible Lyric device. She also trains other hearing professionals throughout the United States on her sizing and fitting techniques.

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Our Staff


Sandra Hannagan

Patient Care Coordinator

Sandra joined our team in 2012 as our office manager, bringing a wealth of experience in administrative management and customer service. Her approach to patient care is personal and professional with a sincere, caring attitude.

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Fran Hojilla

Patient Care Coordinator

Fran ensures that our patients are given the utmost care. Whether on the phone or in person, Fran greets everyone with a warm smile.

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Kristy Reeder

Patient Care Coordinator

Kristy has been a dedicated and integral member of the CSG team since 2005. She has always been passionate about health care and helping others.

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Veronica Rodriguez

Patient Care Coordinator

Veronica joined our staff in 2017. She is a native San Franciscan, but she lived in El Salvador during her early childhood years. As a child, she experienced multiple untreated infections in her right ear, rendering her with deafness in one ear.

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Carrie Sanchez

Patient Care Coordinator

As insurance billing specialist and office manager for the Berkeley clinic, Carrie is the quintessential team player and can help with anything from a basic tube change to providing full office support. She is here to help you with your billing and insurance to help make things as smooth as possible.

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Cathy Howard

Accounting & Operations Manager

Cathy assists with the overall management of the corporation. She has strong communication skills and always tries to see the big picture and focus on what’s best for all CSG locations, its staff and patients.

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Ready to change your life?

Our team of providers will help guide you on your journey to better hearing.

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