Only AudigyCertified™ practices have access to AGX® Hearing technology — always the most advanced and effective technology available.

But great technology is just the beginning for us. Understanding the way you live, your personal hearing needs, and the better-hearing goals you have for yourself helps us craft a more personalized and comprehensive hearing solution than anyone else can offer.

Our Audiologists & Providers


Mark Sanford

Audiologist

President of CSG Better Hearing Center, Mark has over 30 years of experience with helping those who are experiencing hearing loss. Mark has traveled throughout the world training other audiologists on sizing and fitting procedures.

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Shui-Lan Lee

Audiologist

Providing hearing health care has been a challenging but highly rewarding experience, and Shui-Lan has found her life greatly enriched through bonds she has formed with the patients and their family and friends she has met at the office.

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Jane Warford

Audiologist

Jane has a passion for helping those with hearing loss and understands that hearing loss varies from person to person. She can help you determine which hearing device is best for you and your lifestyle.

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Tamara Anderson

Lyric Specialist

Tamara specialized in seeing our patients who wear the 100% invisible Lyric device. She also trains other hearing professionals throughout the United States on her sizing and fitting techniques.

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Debbie Flores

Hearing Instrument Specialist

Mrs. Flores has had many years of experience working with the hearing impaired as a Hearing Instrument Specialist since being licensed by the state in 1987.

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Our Staff


Fran Hojilla

Patient Care Coordinator

Fran ensures that our patients are given the utmost care. Whether on the phone or in person, Fran greets everyone with a warm smile.

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Kristy Reeder

Patient Care Coordinator

Kristy has been a dedicated and integral member of the CSG team since 2005. She has always been passionate about health care and helping others.

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Carrie Sanchez

Patient Care Coordinator

As insurance billing specialist and office manager for the Berkeley clinic, Carrie is the quintessential team player and can help with anything from a basic tube change to providing full office support. She is here to help you with your billing and insurance to help make things as smooth as possible.

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Michele Mitchell

Patient Care Coordinator

Michele is family focused and has a passion for helping people. It is this passion that makes her an ideal fit as the Patient Care Coordinator in our San Francisco location.

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Marjorie Alcantara

Patient Care Coordinator

Marjorie has been the voice of the Stockton and Manteca offices since 2014. Marjorie's passion for helping people is what makes her a valuable team member at Better Hearing Center. 

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Cathy Howard

Accounting & Operations Manager

Cathy assists with the overall management of the corporation. She has strong communication skills and always tries to see the big picture and focus on what’s best for all CSG locations, its staff and patients.

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Ready to change your life?

Our team of providers will help guide you on your journey to better hearing.

Request Appointment