31 Panoramic Way FL 1
Walnut Creek California 94595

Our Hours

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 12:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Walnut Creek Office

The CSG Better Hearing Center office located in Walnut Creek, CA

CSG Better Hearing Center

CSG Better Hearing Center has been serving the Walnut Creek and surrounding communities since 1975.

As a patient-centered audiology practice, we are focused on helping you stay connected to life with hearing technology that meets your individual needs.

We are independently owned, and we work with all the major hearing aid manufacturers, giving our patients access to every make, model, and style of all the latest in hearing technology. Every hearing device we sell includes our high level of ongoing customer service at no additional charge to ensure the device continues to meet your expectations.

The personalized care provided by our professionals is tailored to your hearing needs, lifestyle and budget – from entry level to premium technologies.

Reviews


Better Hearing Center
4.8 out of 5 stars
58 reviews
Better Hearing Center
on
5 out of 5 stars
Great service team and wonderful product, the Lyric Phonak Dr Glen Weber
Better Hearing Center
on
5 out of 5 stars
“This rescue could just be a list of positive adjectives. My initial visit was thorough, professional, courteous, low pressure, complete, educational. There was literally nothing negative about my experience. I received a thorough exam, thorough diagnosis,...” View All unhurried counseling, clear explanations in answer to all my questions. If there were more stars I would award more stars.”
Better Hearing Center
on
5 out of 5 stars
Better Hearing Center
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5 out of 5 stars
Better Hearing Center
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5 out of 5 stars
“I first visited CSG in November 2016. Jane Warford was very thorough and recommended I try the Lyric hearing aids, which I did. While it took several visits to CSG to adjust to the Lyric, the Lyric experts of Tamara and her daughter Maya were very patien...” View Allt with me. I felt they were cautious about re-inserting the Lyric devices if there were any signs of blisters or other irritations. Now, I can wear them at least one month at a time without re-visiting. Finally, CSG in Walnut Creek is outstanding in accommodating my schedule and urgency to visit on short notice. Kudos to all of the staff!”
Better Hearing Center
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5 out of 5 stars
Outstanding professionalism
Better Hearing Center
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5 out of 5 stars
Great visit to get my Lyric replaced while visiting from out of town.
Better Hearing Center
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5 out of 5 stars
Better Hearing Center
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5 out of 5 stars
“Many Thanks to Mark, Jane, Karen, and the rest of the team at CSG. I have been a patient there since 1985 and the service, concern and commitment from everyone has been "over the top". All of the staff has never been anything but committed to helping me wi...” View Allth my hearing loss.”

Testimonials


“I love the ReSound Quattros. Amazing step forward in technology. I can hear better in every environment. Game changing!”

– Rob S., Better Hearing Center patient since 2008, has worn hearing aids for ten years


“I bought the ReSound LiNX Quattro a week ago from Better Hearing Center. These are probably my eighth pair of hearing aids, so I have great expectations. My last pair of hearing aids was the ReSound model that connected to my phone. That was exciting! I believe the LiNX Quattro are the most advanced hearing aids on the market — although I am just learning how to use them, I’m excited about what I’m learning. I am still hard of hearing, but improvements are being made, so that I can hear and understand around a few people or a crowd. I have confidence in the Better Hearing Center, and always recommend them to others looking for hearing aids.”

– Judy Lang


“My visit this week was the usual pleasant experience similar to the previous visits over the last few months.

Your staff is extremely professional and dedicated to helping the patient to select the best device for their needs.”

– C. D.


I am a patient at the Better Hearing Services in Walnut Creek. I have been a patient there for more than 5 years. I cannot say enough good things about them. Their office staff is kind and efficient and are a pleasure to work with. Their audiologists are competent and professional. I will recommend them without reservation.

– Anne Spanier

Schedule an Appointment in Walnut Creek

The Walnut Creek Hearing Care Team

Mark Sanford

Audiologist

Jane Warford

Audiologist

Letta Wesley

Audiologist

Tamara Anderson

Lyric Specialist

Fran Hojilla

Patient Care Coordinator

Kristy Reeder

Patient Care Coordinator

Carrie Sanchez

Patient Care Coordinator

Cathy Howard

Accounting & Operations Manager