31 Panoramic Way FL 1
Walnut Creek California 94595

Our Hours

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 12:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed


CSG Better Hearing Services, Inc. Holidays in 2019:

January 1 (Tuesday): New Year’s Day

February 18 (Monday): Presidents’ Day

April 19 (Friday): Closed at noon – Good Friday

May 27 (Monday): Memorial Day

July 4 (Thursday): Independence Day

July 5 (Friday): Closed – Independence Day

September 2 (Monday): Labor Day

November 28 & 29 (Thursday & Friday): Thanksgiving

December 24 (Tuesday): Christmas Eve

December 25 (Wednesday): Christmas Observed

December 31 (Tuesday): Close at noon – New Year’s Eve

January 1, 2020 (Wednesday): New Year’s Day


Walnut Creek Office

The CSG Better Hearing Center office located in Walnut Creek, CA

CSG Better Hearing Center

CSG Better Hearing Center has been serving the Walnut Creek and surrounding communities since 1975.

As a patient-centered audiology practice, we are focused on helping you stay connected to life with hearing technology that meets your individual needs.

We are independently owned, and we work with all the major hearing aid manufacturers, giving our patients access to every make, model, and style of all the latest in hearing technology. Every hearing device we sell includes our high level of ongoing customer service at no additional charge to ensure the device continues to meet your expectations.

The personalized care provided by our professionals is tailored to your hearing needs, lifestyle and budget – from entry level to premium technologies.

Reviews


4.8 out of 5 stars
107 reviews
31 Panoramic Way, FL 1Walnut CreekCA94595
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31 Panoramic Way, FL 1Walnut CreekCA94595
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5 out of 5 stars
31 Panoramic Way, FL 1Walnut CreekCA94595
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5 out of 5 stars
“The quality of service at Walnut Creek’s Better Hearing Center is excellent. When I first went to the Better Hearing Center, they took the time to explain the many options I had in choosing a hearing device. After a complete exam, I was even allowed to...” View All try several devices for a trial period to see which was best suited for me. A year and a half ago I decided to go with a different type of aid because I found the sound quality of an aid worn deep in the ear canal to be superior to the traditional aid I’d been using. Because of irregularly formed ear canals, getting used to the new aids took longer for me than for most. I needed multiple appointments, adjustments, etc. The hearing center always manages to find a time to see me without my having to go without my hearing device for any real period of time. I sincerely appreciate the care & concern of the entire staff. I can’t imagine going anywhere else.”
31 Panoramic Way, FL 1Walnut CreekCA94595
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on
5 out of 5 stars
31 Panoramic Way, FL 1Walnut CreekCA94595
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on
5 out of 5 stars
“I first visited CSG in November 2016. Jane Warford was very thorough and recommended I try the Lyric hearing aids, which I did. While it took several visits to CSG to adjust to the Lyric, the Lyric experts of Tamara and her daughter Maya were very patien...” View Allt with me. I felt they were cautious about re-inserting the Lyric devices if there were any signs of blisters or other irritations. Now, I can wear them at least one month at a time without re-visiting. Finally, CSG in Walnut Creek is outstanding in accommodating my schedule and urgency to visit on short notice. Kudos to all of the staff!”
31 Panoramic Way, FL 1Walnut CreekCA94595
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5 out of 5 stars
“My experiences at Better Hearing have been excellent each time I visited the clinic. Everyone is always very friendly and service is excellent. I recommend this clinic very highly. MY doctor is Tamara Anderson and she definitely is of the highest cali...” View Allber in her professional field.”
31 Panoramic Way, FL 1Walnut CreekCA94595
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5 out of 5 stars
“If you are looking for the best of the best when it comes to hearing care, go to Mark Sanford, M.S. and his Audiology Staff.  If you need an updated hearing exam, a consultation for your hearing loss or a hearing device demonstration give them a call.  A...” View Allffordable options for every hearing loss or active lifestyle, not to mention Made For iPhone Hearing technology.  Mark is and has been one of the very best Audiologists locally and nationwide for many years running.”
31 Panoramic Way, FL 1Walnut CreekCA94595
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5 out of 5 stars
Patient, caring, attentive, respectful, state of the art. Great staff. Thanks Jane.
31 Panoramic Way, FL 1Walnut CreekCA94595
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5 out of 5 stars
31 Panoramic Way, FL 1Walnut CreekCA94595
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5 out of 5 stars
On time appointments, friendly staff, and excellent care.

Testimonials


“I love the ReSound Quattros. Amazing step forward in technology. I can hear better in every environment. Game changing!”

– Rob S., Better Hearing Center patient since 2008, has worn hearing aids for ten years


“I bought the ReSound LiNX Quattro a week ago from Better Hearing Center. These are probably my eighth pair of hearing aids, so I have great expectations. My last pair of hearing aids was the ReSound model that connected to my phone. That was exciting! I believe the LiNX Quattro are the most advanced hearing aids on the market — although I am just learning how to use them, I’m excited about what I’m learning. I am still hard of hearing, but improvements are being made, so that I can hear and understand around a few people or a crowd. I have confidence in the Better Hearing Center, and always recommend them to others looking for hearing aids.”

– Judy Lang


“My visit this week was the usual pleasant experience similar to the previous visits over the last few months.

Your staff is extremely professional and dedicated to helping the patient to select the best device for their needs.”

– C. D.


I am a patient at the Better Hearing Services in Walnut Creek. I have been a patient there for more than 5 years. I cannot say enough good things about them. Their office staff is kind and efficient and are a pleasure to work with. Their audiologists are competent and professional. I will recommend them without reservation.

– Anne Spanier


I started wearing the Lyric hearing aids about three years ago and could not live without them. I see Tamara for Lyric fittings and adjustments. She is excellent and very caring. The office staff is friendly and will go over and above to fit me in for appointments even at the last minute. I am a long time hearing aid user and this practice is by far the best I’ve ever been to.

– S. F.

Schedule an Appointment in Walnut Creek

The Walnut Creek Hearing Care Team

Mark Sanford

Audiologist

Jane Warford

Audiologist

Letta Wesley

Audiologist

Tamara Anderson

Lyric Specialist

Fran Hojilla

Patient Care Coordinator

Kristy Reeder

Patient Care Coordinator

Carrie Sanchez

Patient Care Coordinator

Cathy Howard

Accounting & Operations Manager