Shui-Lan Lee was born in Taiwan and immigrated to the United States when she was 2 years old, and she remains fluent Cantonese. Raised and educated in San Francisco, her hearing aid experience began in 1987 when she became a licensed hearing aid dispenser for the Emporium Hearing Aid Department. She later served as a proctor for the Hearing Aid Dispensers Exam on behalf of the Department of Consumer Affairs. She completed her master’s degree in audiology from San Francisco State University in 1992 and earned her Doctorate of Audiology from A.T. Still University of Health Sciences in Arizona in 2009. Providing hearing health care has been a challenging but highly rewarding experience, and Shui-Lan has found her life greatly enriched through bonds she has formed with the patients and their family and friends she has met at the office. She is pleased to be part of the staff at Golden Gate Hearing Services and to provide continued services to the hearing-impaired community.